Terms of Service

1. Acceptance of Terms

By accessing or using our SaaS product, you confirm that you have read, understood, and agree to these Terms, including any policies referenced herein. If you do not agree to these Terms, you may not use the product.

2. Description of Service

LYRASENSE provides an AI-powered geospatial intelligence and Earth observation platform. The service is provided on a subscription basis, with different tiers offering various levels of access, features, credits, and support as specified in your order or invoice.

3. User Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.
• If you suspect unauthorized use of your account, you must notify us immediately.

4. Subscription and Payment

• Subscriptions may be monthly or annual, as specified in your invoice or service agreement.
• Annual subscriptions have a fixed 12-month term and automatically renew unless canceled at least 90 days before renewal.
• Monthly subscriptions automatically renew unless canceled at least 30 days in advance.
• All fees are non-refundable unless explicitly stated otherwise in writing.
• We reserve the right to change fees or introduce new charges with prior notice.

5. License Grant

Subject to these Terms, we grant you a non-exclusive, non-transferable, limited license to access and use the LYRASENSE product for your internal business purposes during the subscription term.

6. User Obligations

You agree to use the product only for lawful purposes and in accordance with these Terms. You must not:

• Reverse engineer, decompile, or disassemble the product.
• Develop, market, or distribute competing services using knowledge gained from LYRASENSE.
• Use the product to transmit any harmful, fraudulent, or illegal content.
• Share your login credentials or allow unauthorized third parties to access the product.

7. Confidentiality and Non-Disclosure

Both parties agree to maintain the confidentiality of proprietary information. Confidential Information does not include publicly available information, information independently developed, or lawfully obtained without restriction. If disclosure is required by law, the receiving party must provide notice and cooperate in protective measures.

8. Intellectual Property

All intellectual property rights in the LYRASENSE platform, technology, algorithms, models, and documentation remain the exclusive property of LYRASENSE. You may not copy, modify, reverse engineer, decompile, create derivative works, or use the Service to build a competing product. Customer retains ownership of their uploaded or generated data.

9. Limitation of Liability

To the fullest extent permitted by law, LYRASENSE's aggregate liability shall not exceed the total fees paid by you in the 12 months preceding the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. All disputes shall be resolved exclusively by the courts of London, UK.

11. Changes to Terms

LYRASENSE may update these Terms from time to time. Any changes will be effective immediately upon posting on our website. Continued use of the Service constitutes acceptance of the revised Terms.

12. Termination

For annual subscriptions, termination may only occur at the end of the subscription term with at least 90 days' written notice. Monthly subscriptions may be terminated with 30 days' notice. Either party may terminate this agreement for cause if the other party materially breaches its obligations and fails to cure within 30 days of written notice. Upon termination, your access will be disabled, and data export support will be available for 30 days upon request.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Waiver

Failure by LYRASENSE to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15. Entire Agreement

These Terms, together with your invoice or service agreement, constitute the entire agreement between you and LYRASENSE regarding your use of the Service and supersede any prior agreements.

16. Contact Information

If you have any questions or concerns about these Terms, please contact us at: